Help & Support

Frequently Asked Questions

Do your scooters come with a guarantee?

All mobility scooters come with a one year manufacturers guarantee and a six month battery warranty.

Do you offer finance?

We do not provide finance, but we are more than happy to offer part exchange if you are able to bring your machine to our premises.

What if I'm not happy with the scooter?

In the unlikely event that you are not entirely satisfied with your purchase, you may return it to us, un-used within seven days of purchase and receive a full refund.

However, the customer is responsible for costs incurred in returing the goods.

Can I see a scooter working first?

You can pop into the shop any time and we also offer home demonstrations within a seven mile radius of our premises.

Do I have to pay for delivery?

We offer free 2-3 working days delivery within the M25 area. A charge will apply for deliveries made further afield (including Scotland and Northern Ireland).